Contact details
British Embassy Mexico City
British Embassy
Río Lerma, No. 71
Col. Cuauhtémoc, CP. 06500
Mexico City
Mexico
Switchboard: +52 (55) 1670 3200
General enquiries: ukinmexico@fco.gov.uk
Consular enquiries: mexico.consulate@fco.gov.uk
Office hours:
Monday to Thursday 8:00am to 4:30pm
Friday 8:00am to 2:00pm
Website: www.gov.uk/government/world/organisations/
british-embassy-mexico-city
The British Embassy in Mexico City develops and maintains relations between the UK and Mexico.
Their work covers a range of issues including a range of British interests in Mexico, working together through a number of bilateral programmes, including political, commercial and economic activities of interest to both countries.
They also provide services at the Embassy in Mexico City and the Honorary Consulate in Cancun. Their DIT offices in Monterrey, Guadalajara and Tijuana support British companies trading in Mexico and Mexican companies investing in the United Kingdom.
Urgent assistance
If you are in Mexico and you urgently need help (e.g. if you have been attacked, arrested or lost your passport), call – (0052) 55 1670 3200. If you are in the UK and concerned about a British national in Mexico, call 020 7008 1500.
Get or renew a passport
The British Embassy cannot help with passport enquiries. Contact Her Majesty’s Passport Office if you need help, see: www.gov.uk/government/organisations/hm-passport-office
If you cannot get a new or replacement passport in time to travel, you may be able to get an emergency travel document, see: www.gov.uk/emergency-travel-document
Get an emergency travel document
You can apply for an emergency travel document if you are abroad and your passport has been lost or stolen, damaged or expired, and you cannot get a new or replacement passport in time to travel, see: www.gov.uk/renew-adult-passport
If you are due to travel in the next 24 hours, contact the Embassy as soon as possible.
Apply online for an emergency travel document if you:
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are over 16 years old and
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are a British citizen and
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have previously owned a British passport
Contact the Embassy to apply for an emergency travel document if you are:
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over 16 years old but have not owned a British passport before or
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not a British citizen or
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applying for a child under 16 years old
Once you have contacted the Embassy, you will be advised to book an appointment for an emergency travel document at British Embassy Mexico City, here: www.consular-appointments.service.gov.uk/fco/#!/british-embassy-mexico-city/issuing-an-emergency-travel-document/slot_picker
If you are planning to transit/enter the US
UK Emergency Travel Documents (ETD) are not valid for entry into the United States under the Visa Waiver Programme. If you are planning to enter the US using an ETD you must apply for a visa from the nearest US Embassy or Consulate before you travel, or hold a valid lawful permanent resident card (often referred to as a ‘green card’), which you must have with you on arrival.
Get a visa
The British Embassy cannot help with visa enquiries.
If you are not a British national, you may need a visa to travel to the UK. Check if you need a UK visa here: www.gov.uk/check-uk-visa
If you are a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on their foreign travel advice for the country you want to visit, see: www.gov.uk/foreign-travel-advice
For more information on visas, see UK visas and immigration, see: www.gov.uk/government/organisations/uk-visas-and-immigration
Notarial and documentary services
They may be able to offer notarial services, including administering an oath, affirmation or affidavit or making a certified copy of a document. See the full list of notarial and documentary services they provide here: www.gov.uk/guidance/notarial-and-documentary-services-in-mexico
Legalisation services
The British Embassy in Mexico City does not provide legalisation services. Read the notarial and documentary services page for more information on legalization here: www.gov.uk/guidance/notarial-and-documentary-services-in-mexico
Ask the UK Government to get a UK document legalised (certified as genuine), here: www.gov.uk/get-document-legalised
Local service provider lists
The Embassy provides a list of:
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medical facilities: www.gov.uk/government/uploads/system/uploads/attachment_data
/file/421404/List_of_medical_facilities_in_Mexico.pdf
How else the Embassy can help
In addition to the services listed above they can also:
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provide information about transferring funds
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provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
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help people with mental illness
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offer support and help in a range of other cases, such as child abductions, missing people and kidnapping
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contact family or friends for you if you want
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make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad
For more information on the services they can provide, see Support for British nationals abroad: A guide: www.gov.uk/government/publications/support-for-british-nationals-abroad-a-guide
Consular fees
They charge fees for some of their services. See the full list of consular fees in Mexico: www.gov.uk/government/publications/Mexico-consular-fees